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Our Market Street offices are closed today

Our Market Street offices will be closed today due to a problem with the water supply. Please call 01635 551111 for help if you were planning to come in to see us.

Sack collections

Rubbish and recycling collections for properties with sacks.

Some households in West Berkshire use sacks for their rubbish and recycling, the information below relates to these households only. If you have a rubbish bin and recycling boxes, please visit our recycling collections page.

Rubbish

We deliver an annual supply of disposable black sacks for rubbish each year around July.


Recycling

Clear sacks for recycling are provided on request, please contact Customer Services to request them.

You can check what you can recycle in Icon for pdf our Recycling Leaflet [2MB]

Please make sure your recycling is separated out into different sacks. You can recycle paper and card in one sack and all your plastic bottles, aerosols, drinks cans and food tins can be put together in another sack. Glass cannot be collected in sacks but can be recycled at one of our recycling centres in Newbury and Padworth.

You can also recycle other items such as textiles, cartons and small electrical items at our Mini Recycling Centres.

To get the most from your service:

  • make sure your sacks are ready for collection by 6am on your collection day
  • do not overload your sacks with heavy items
  • do not put liquids in your sacks
  • ensure you only put out waste in the sacks provided by us

Garden waste collection 

If you would like to have your garden waste collected, you will need to subscribe to the service; this is an opt-in, paid for service.

The 2024/25 garden waste collection service starts on 26 August 2024 and runs until 24 August 2025.

 

How to subscribe to the 2024/25 service

If you are a current subscriber and have an active Direct Debit for this service, you do not have to complete the subscription process again this year and your service will auto-renew. You should have received an email or letter notification of your renewal. If you have not received this, please contact us at: gardenwaste@westberks.gov.uk.

If you are a new subscriber, or do not have a current Direct Debit set up, you will need to subscribe to the 2024/25 service. Please be aware that there will be no part-year payment option available, regardless of when you subscribe.

Find out more information on our frequently asked questions (sacks) page. Please read our updated Icon for pdf terms and conditions [623KB] for the 2024/25 service before subscribing. 

To subscribe to the sack service, please call 01635 503880.

 

Garden waste subscription charges 2024/25

The subscription period runs from 26 August 2024 to 24 August 2025.

The subscription charges for the 2024/2025 period are:

Subscription type

Subscription charge (per roll of sacks)

1st roll of green sacks

£55

2nd to 5th rolls of green sacks

£50

 

Payment for the 2024/25 subscription period is by Direct Debit or credit/debit card (which shall be a single payment for the full subscription charge in respect of the forthcoming service period).

Please read the updated Icon for pdf terms and conditions [625KB]  before subscribing.

You have the right to cancel your subscription within 21 days without giving any reason. See our cancellation page for more information.

If you have still got questions about the garden waste collection service, please read our frequently asked questions (sacks).
 


Food waste

Please put all food waste in your kerbside caddy, where available.

Please only use compostable bags for containing your food waste. You can check what food waste you can recycle on our food waste recycling page.

You can request a kerbside caddy online here.

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