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Garden Waste Collection

Information on how to subscribe to our garden waste collection service


If you would like to have your garden waste collected in your green bin, you will need to subscribe to our Garden Waste Collection service. This is an opt-in, paid-for-service.

On this page:

You can find our frequently asked questions here


How to Subscribe to the 2021/22 service 

If you do not currently pay for your subscription by Direct Debit, or are a new subscriber, you can subscribe to the 2021/22 service by Direct Debit before 30 June 2022.

Please be aware that there will be no part-year payment option available. If you subscribe to this service now, please be aware that your subscription will end on 28 August 2022.

The 2021/22 garden waste collection service started on 30 August 2021 and runs until 28 August 2022.

If you wish to continue using this service after 28 August 2022, a further payment for the renewal amount will be required ahead of the 2022/23 subscription period starting on 29 August 2022. We will contact you in writing with further information about how to renew.   

If you would like to wait for the 2022/23 service to commence before subscribing you can compost your garden waste at home or take it to one of our recycling centres until then.

Please read our Icon for pdf terms and conditions [546.93KB]  before subscribing.

 Click here to subscribe to the 2021/22 service

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Garden Waste Subscription Charges 2021/22

The subscription period runs from 30 August 2021 until 28 August 2022

Subscription Type

Subscription Charge (per bin)

Service charge for 1st green bin£46*

Service charge for renewal of each current 2nd to 5th additional bins

(This is for existing subscription renewals only where the one-off set-up payment has already been made in a previous subscription year)

£36*

Charge for each new additional 2nd to 5th bin (please note you can have a total of 5 green bins per household)

£63*

made up as follows:

£36* for the service charge and

£27 for the one-off set-up payment

 

We have reduced the subscription fee for each bin by £4 for 2021/22 as a one-off goodwill gesture following the temporary suspension of the service in January and July 2021.

You have the right to cancel your subscription within 21 days, without giving any reason. Visit our garden waste service cancellation page for more information. 

If you've still got questions about the garden waste collection service, please read our frequently asked questions.

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How to subscribe to the 2022/23 service

If you are a current subscriber to the 2021/22 collection service and have an active Direct Debit, you do not have to complete the subscription process again for the 2022/23 service. We will contact you directly by email or letter about renewing for the 2022/23 service from 14 June 2022.

If you are a current subscriber to the 2021/22 collection service but either cancelled your Direct Debit, or were approved to pay by card or cheque, you will need to re-subscribe for the 2022/23 service. Subscriptions will open in July 2022. Please note we cannot accept payment before then.

Please read our updated Icon for pdf terms and conditions [147.03KB]  for the 2022/23 service before subscribing. 

Subscribe to our newsletters and follow us on Facebook to be the first to know when subscriptions for 2022/23 open.

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Garden Waste Subscription Charges 2022/23

The subscription period runs from 29 August 2022 to 27 August 2023.

The subscription charges for the 2022/23 service are:

Subscription Type

Subscription Charge (per bin)

Service charge for 1st green bin (existing subscription renewals and first-time subscribers)

£52

Service charge for renewal of each current 2nd to 5th additional bins

(This is for existing subscription renewals only where the one-off set-up payment has already been made in a previous subscription year)

£40

Charge for each new additional 2nd to 5th bin (please note you can have a total of 5 green bins per household)

£67

made up as follows:
£40 for the service charge and £27 for the one-off set-up payment

 

Payment for the 2022/23 subscription period is by Direct Debit or credit/debit card, which shall be a single payment for the full subscription charge in respect of the forthcoming service period.

The Council has kept the subscription fee unchanged at £50 since the chargeable garden waste collections service was introduced in September 2018. This year will be the first time in five years that the fees are changing and we are introducing a small increase to reflect the fact that the cost of delivering the service has gone up. The new rate compares favourably with the charges applied by many councils for providing similar garden waste collection services to their residents. 

Please note that in the 2021/22 season, a one-off reduction of £4 per bin was applied by the Council as a goodwill gesture for the temporary service suspensions that occurred during the preceding service period.

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Collection

Once you have subscribed to the service, we will send you a subscription sticker for your green bin within 14 days. Please follow the instructions to clearly display the subscription sticker on your green bin, as this will identify that you have paid for the service.

If you are renewing your subscription, please try and remove your grey 2020/21 sticker and place your new subscription sticker directly on to the back of the green bin (handle side) after that subscription period has ended. Do not place it over the top of the old sticker as it may not stick.

Your green bin will be collected every fortnight on your collection day. You can check your collection day online.

To get the most from your service:

  • make sure your bin is ready for collection by 6am on your collection day
  • make sure your subscription sticker is clearly visible on your bin
  • check what can go in your Icon for pdf green bin [5.41MB]
  • recycle your food waste in your green bin
  • ensure your bin lid is closed and that there is no excess garden waste left next to the bin
  • don't overload your bin, as if it is too heavy we won't be able to empty it
  • make sure you return your bin to your property as soon as possible after collection

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Missed Collection

If your bin was not collected, you should have received a bin hanger on your bin explaining why. If you didn't receive a bin hanger, please check the lists above and below before reporting a missed collection.

Have you:

  • checked if there are there any issues affecting the service - you can check the service status online or follow us on Facebook
  • placed your subscription sticker on your bin
  • got the correct materials in the bin - if you have not subscribed to the service, you will only be able to put food waste in your green bin (except for communal properties)

You can read more about missed bin collections, here.

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Food Waste

Food waste can go in your green bin without subscribing to this service, see our food waste page for more information.


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Excess Garden Waste 

We do not collect excess garden waste. If you have too much garden waste for your green bin, you can order and pay for an additional garden waste subscription, or alternatively you can take excess garden waste (for free) to one of our recycling centres.

You can also compost your garden and food waste at home.

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Sack Collections

If you have sack collections, please see our sack collections webpage for more details. 

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