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New Online Household Waste Recycling Centre Permits

We have introduced a new online registration scheme, replacing paper permits from 28 February 2022.

We opened up registration to residents on the 30 November 2021 via the Council's My Account service. Since then we have continued to accept old paper permits and proof of West Berkshire address for entry.

From the 28 February 2022, your vehicle must be registered for an online permit to gain access.  

Join the 29,000 plus West Berkshire households that have already registered online via My Account. 

 

Click here to access My Account


Find out more

What's changed and why?

At each of our Household Waste Recycling Centres - Newtown Road and Padworth Lane - we have updated our Automatic Number Plate Recognition (ANPR) cameras so that they can automatically recognise vehicles that have registered for a permit.

Moving to an online permit system means that we no longer need to print and post over 65,000 permits to replace those that have, or are soon to, expire. Nor do we need to print and post up to 3,000 additional permits for new properties or lost permits every year, which means from an environmental impact we are reducing the amount of paper printed by the Council.

The online system enables West Berkshire households to register and update their vehicle(s), address and contact details instantly, allowing for seamless entry to our Household Waste Recycling Centres, so long as you have booked an appointment.

Other benefits include: 

  • No more looking for your permit before you arrive
  • No waiting for a new permit to arrive in the post
  • No more paper permits

We are only changing how we issue permits to access our Household Waste Recycling Centres. We are not changing the rules around which vehicles qualify for which type of permit, or the criteria to qualify for a commercial type vehicle permit. You can find the criteria in our Icon for pdf Household Waste Recycling Centres - User Guide [892.69KB]

You still need to book an appointment before you visit, and we still only accept Household Waste.

 

How to Register

To register, your household will need to set up a My Account and then register your vehicle details. Each household can register up to three cars. 

The process is very quick and simple and once the form is complete, an email is sent with confirmation of registration and you will be able to view your permit in your My Account. You will also be able to update and amend your information, including the vehicles registered, contact details and address whenever you like.

You do not need to print or have a copy of your online permit when you visit.  

Residents with a commercial type vehicle will also need to register via My Account.

To start, you will need to login or create a West Berkshire My Account. It’s very quick and easy.

Then simply complete the Register for an Online Recycling Centre Permit form.

The status of your permit will instantly show in your My Account and you will receive an email with your successful registration.

Before you visit our Recycling Centres remember to book an appointment.

When you arrive at our recycling centre, your vehicle will be recognised by the cameras to allow you access.

I fyuo move house or change your vehicle remember to update your details in your my account.

Households who don't have access to the internet can either ask friends or family to register on their behalf, or they can call our customer service team on 01635 519080.

Please be aware that it may take up to 15 working days following receipt of your request for assistance over the phone to set up your permit. Residents are kindly requested to only call if they cannot do it online or do not have a friend or family member assist them. Please note that our phone lines are very busy and we would prefer to prioritise helping vulnerable residents.

Further information can be found on our  and  web page as well as our New Online Recycling Centre Permits: Your Questions Answered.

 

Non-residents who want to use West Berkshire HWRCs

Since 2 August 2021, residents living outside of the West Berkshire District boundary (non-residents) are able to access both of our HWRCs (at Newtown Road and Padworth Lane) in a car, as described in our Icon for pdf Household Waste Recycling Centres - User Guide [892.69KB]  by paying £7 per visit upon arrival.

Please note that non-residents are not able to dispose of asbestos within West Berkshire and are unable to use any Commercial Type Vehicles or hire vehicles to access our Household Waste Recycling Centres.

If you are not a resident of West Berkshire and have questions regarding waste disposal, please contact your local council. You can find your local council on the GOV.UK website.
 

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