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  • Protection from unfair trading - from April 2025

    https://www.publicprotectionpartnership.org.uk/article/44204/Protection-from-unfair-trading-from-April-2025

    When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

  • Motor vehicle servicing and repairs

    https://www.publicprotectionpartnership.org.uk/article/44197/Motor-vehicle-servicing-and-repairs

    Make sure you meet consumers' expectations when carrying out vehicle servicing and repairs This guidance is for England, Scotland and Wales Consumers put their ...

  • Package travel and holidays

    https://www.publicprotectionpartnership.org.uk/article/44171/Package-travel-and-holidays

    Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

  • Package travel and holidays

    https://www.publicprotectionpartnership.org.uk/article/44200/Package-travel-and-holidays

    Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

  • Sale and resale of tickets

    https://www.publicprotectionpartnership.org.uk/article/44207/Sale-and-resale-of-tickets

    Consumers must not be misled about ticket details, and certain information must be given to the prospective purchaser when tickets are resold In this guide, the...

  • Herbal medicine and health food shops

    https://www.publicprotectionpartnership.org.uk/article/44297/Herbal-medicine-and-health-food-shops

    How the law applies to products sold in these types of shop, including food supplements, cosmetics, and products of animal origin Although the United Kingdom le...

  • Weighing equipment for legal use

    https://www.publicprotectionpartnership.org.uk/article/44280/Weighing-equipment-for-legal-use

    Weighing equipment that is used for legal and trading purposes is required to be accurate and appropriate for its purpose To fully understand this guidance, it ...

  • Buying from business premises: on-premises contracts explained

    https://www.publicprotectionpartnership.org.uk/article/44336/Buying-from-business-premises-on-premises-contracts-explained

    In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

  • Buying from business premises: on-premises contracts explained

    https://www.publicprotectionpartnership.org.uk/article/44349/Buying-from-business-premises-on-premises-contracts-explained

    In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

  • Herbal medicine and health food shops

    https://www.publicprotectionpartnership.org.uk/article/44191/Herbal-medicine-and-health-food-shops

    How the law applies to products sold in these types of shop, including food supplements, cosmetics, and products of animal origin Although the United Kingdom le...