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Providing price information
https://www.publicprotectionpartnership.org.uk/article/44205/Providing-price-informationWhen selling goods and providing services, in most circumstances, the consumer must be informed of the selling price in writing In this guide, the words 'must' ...
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Distance marketing of financial services: your rights
https://www.publicprotectionpartnership.org.uk/article/44364/Distance-marketing-of-financial-services-your-rightsIn this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...
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Used motor vehicles: your rights
https://www.publicprotectionpartnership.org.uk/article/44329/Used-motor-vehicles-your-rightsThis guidance is for England and Wales When you buy a used motor vehicle from a trader, you are making a legally binding contract, which is covered by the Consu...
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Choosing and safely using e-bikes
https://www.westberks.gov.uk/ebikesElectric bikes, or e-bikes, make cycling easier and more accessible, but it's important to follow the rules and stay safe.
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Payment surcharges
https://www.publicprotectionpartnership.org.uk/article/44302/Payment-surchargesIn most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...
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Payment surcharges
https://www.publicprotectionpartnership.org.uk/article/44201/Payment-surchargesIn most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...
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Used car sales
https://www.publicprotectionpartnership.org.uk/article/44212/Used-car-salesUsed vehicles on sale must be given a truthful description, and must also be safe and roadworthy In this guide, the words 'must' or 'must not' are used where th...
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Displaying prices in hotels etc
https://www.publicprotectionpartnership.org.uk/article/44189/Displaying-prices-in-hotels-etcThe law requires you to display price information in a certain way that is not misleading to consumers In this guide, the words 'must' or 'must not' are used wh...
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Protection from unfair trading - from April 2025
https://www.publicprotectionpartnership.org.uk/article/44304/Protection-from-unfair-trading-from-April-2025When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...
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Protection from unfair trading - from April 2025
https://www.publicprotectionpartnership.org.uk/article/44173/Protection-from-unfair-trading-from-April-2025When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...