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• Payment surcharges

  https://www.publicprotectionpartnership.org.uk/article/44201/Payment-surcharges

  In most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...

• Used car sales

  https://www.publicprotectionpartnership.org.uk/article/44212/Used-car-sales

  Used vehicles on sale must be given a truthful description, and must also be safe and roadworthy In this guide, the words 'must' or 'must not' are used where th...

• Displaying prices in hotels etc

  https://www.publicprotectionpartnership.org.uk/article/44189/Displaying-prices-in-hotels-etc

  The law requires you to display price information in a certain way that is not misleading to consumers In this guide, the words 'must' or 'must not' are used wh...

• Protection from unfair trading - from April 2025

  https://www.publicprotectionpartnership.org.uk/article/44304/Protection-from-unfair-trading-from-April-2025

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Protection from unfair trading - from April 2025

  https://www.publicprotectionpartnership.org.uk/article/44173/Protection-from-unfair-trading-from-April-2025

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Protection from unfair trading - from April 2025

  https://www.publicprotectionpartnership.org.uk/article/44204/Protection-from-unfair-trading-from-April-2025

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Motor vehicle servicing and repairs

  https://www.publicprotectionpartnership.org.uk/article/44197/Motor-vehicle-servicing-and-repairs

  Make sure you meet consumers' expectations when carrying out vehicle servicing and repairs This guidance is for England, Scotland and Wales Consumers put their ...

• Package travel and holidays

  https://www.publicprotectionpartnership.org.uk/article/44171/Package-travel-and-holidays

  Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

• Package travel and holidays

  https://www.publicprotectionpartnership.org.uk/article/44200/Package-travel-and-holidays

  Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

• Sale and resale of tickets

  https://www.publicprotectionpartnership.org.uk/article/44207/Sale-and-resale-of-tickets

  Consumers must not be misled about ticket details, and certain information must be given to the prospective purchaser when tickets are resold In this guide, the...

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