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• Misleading and aggressive practices: rights of redress

  https://www.publicprotectionpartnership.org.uk/article/44374/Misleading-and-aggressive-practices-rights-of-redress

  This guidance is for England, Scotland and Wales If you enter into a contract because a trader misled you or because the trader used an aggressive commercial pr...

• Fireworks: age restrictions

  https://www.publicprotectionpartnership.org.uk/article/44121/Fireworks-age-restrictions

  When selling fireworks, you must be sure that your customers are not underage In this guide, the words 'must' or 'must not' are used where there is a legal requ...

• Consumer contracts: general

  https://www.publicprotectionpartnership.org.uk/article/44185/Consumer-contracts-general

  The rules when you form contracts, including how they are made In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (...

• Digital content

  https://www.publicprotectionpartnership.org.uk/article/44169/Digital-content

  Understand what your obligations are - under the Consumer Rights Act 2015 - when you supply digital content to a consumer In this guide, the words 'must' or 'mu...

• Digital content

  https://www.publicprotectionpartnership.org.uk/article/44188/Digital-content

  Understand what your obligations are - under the Consumer Rights Act 2015 - when you supply digital content to a consumer In this guide, the words 'must' or 'mu...

• Package travel and holidays

  https://www.publicprotectionpartnership.org.uk/article/44171/Package-travel-and-holidays

  Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

• Package travel and holidays

  https://www.publicprotectionpartnership.org.uk/article/44200/Package-travel-and-holidays

  Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

• Sale and resale of tickets

  https://www.publicprotectionpartnership.org.uk/article/44207/Sale-and-resale-of-tickets

  Consumers must not be misled about ticket details, and certain information must be given to the prospective purchaser when tickets are resold In this guide, the...

• Used car sales

  https://www.publicprotectionpartnership.org.uk/article/44212/Used-car-sales

  Used vehicles on sale must be given a truthful description, and must also be safe and roadworthy In this guide, the words 'must' or 'must not' are used where th...

• Professional architectural services and your building project

  https://www.publicprotectionpartnership.org.uk/article/44353/Professional-architectural-services-and-your-building-project

  This guidance is for England, Scotland and Wales If you are thinking of appointing someone to design your building project and provide other services connected ...

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