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• Deferred payments

  https://www.westberks.gov.uk/deferred-payments

  A deferred payment agreement could help if you need to pay the full cost of your care, but you do not want to sell your home.

• Already a Shared Lives carer? Here's everything you need

  https://www.westberks.gov.uk/sharedlives-approvedcarers

  Documents and templates for approved West Berkshire Shared Lives Carers.

• Guidance Notes - Deferred Payment (Adobe pdf files)

  https://www.westberks.gov.uk/media/36837/Guidance-Notes-Deferred-Payment/pdf/ASC_Guidance_deferred_payments_January_2026.pdf?m=1767001178783

  Deferred payments scheme The deferred payments scheme is designed to help you if you have been assessed as having to pay the full cost of your care home placeme...

• SCOPS - Social Care Online Policy System (Adobe pdf files)

  https://www.westberks.gov.uk/media/23508/SCOPS-Social-Care-Online-Policy-System/pdf/SCOPS2_Complete_29.12.25.pdf?m=1767007003357

  SCOPS Social Care Online Policy System This page is intentionally blank West Berkshire Council - Adult Social Care Online Policy System (SCOPS) What is it? The ...

• Adult Social Care - Complaints Procedure (Adobe pdf files)

  https://www.westberks.gov.uk/media/36204/Adult-Social-Care-Complaints-Procedure/pdf/Complaint_Procedure_-_Adult_Social_Care_v1.1_Dec_2025.pdf?m=1767007655557

  Complaints Procedure – Reference: * Version No: 1.1 Adult Social Care Issue Date: Dec 2025 Document Control Document Ref: Date Created: November 2023 Version: 1...

• Adult Social Care complaints and feedback

  https://www.westberks.gov.uk/complaintsaboutcare

  Information about complaints, comments, and feedback on our services.

• Direct payments

  https://www.westberks.gov.uk/directpayments

  Guidance on using direct payments for adult social care from West Berkshire Council.

• Direct payments: Epayment account

  https://www.westberks.gov.uk/direct-payment-epayment-account

  Information for people who use an Epayment account to manage their direct payments.

• Personal budgets

  https://www.westberks.gov.uk/personal-budget

  Information about Adult Social Care Personal Budgets.

• Adult Social Care: Safe to Practice Matrix 2020 (Documents)

  https://www.westberks.gov.uk/media/39440/Adult-Social-Care-Safe-to-Practice-Matrix-2020/doc/Safe_to_Practice_Matrix_2020.doc?m=1767786275167

  SAFE TO PRACTICE MATRIX 2020 This matrix is designed to help managers and employees to meet the ‘Induction standards for Health & Social Care Workers – Care Cer...

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