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  • Retail sale of pet food

    https://www.publicprotectionpartnership.org.uk/article/44305/Retail-sale-of-pet-food

    The law requires any pet food that you sell to be labelled with certain information Although the United Kingdom left the European Union (EU) in 2021, certain pi...

  • Payment surcharges

    https://www.publicprotectionpartnership.org.uk/article/44302/Payment-surcharges

    In most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...

  • Sunbeds

    https://www.publicprotectionpartnership.org.uk/article/44306/Sunbeds

    Sunbed businesses must comply with the legal age restrictions, which were introduced because the young are at greater risk of developing skin cancer This guidan...

  • I can't contact the trader: what can I do?

    https://www.publicprotectionpartnership.org.uk/article/44319/I-can-t-contact-the-trader-what-can-I-do

    In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

  • Insolvency

    https://www.publicprotectionpartnership.org.uk/article/44320/Insolvency

    In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

  • If you are in dispute

    https://www.publicprotectionpartnership.org.uk/if-you-are-in-dispute

    ...

  • Thinking of suing in court?

    https://www.publicprotectionpartnership.org.uk/article/44323/Thinking-of-suing-in-court

    In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

  • Is the trader right?

    https://www.publicprotectionpartnership.org.uk/article/44321/Is-the-trader-right

    This guidance is for England, Scotland and Wales When you buy goods, services or digital content from a trader, you enter into a contract that gives you legal r...

  • Getting evidence to prove your claim

    https://www.publicprotectionpartnership.org.uk/article/44318/Getting-evidence-to-prove-your-claim

    This guidance is for England and Wales In most cases you will not have a problem with faulty goods or digital content or have a complaint about a poor service. ...

  • Trade associations and regulatory bodies

    https://www.publicprotectionpartnership.org.uk/article/44324/Trade-associations-and-regulatory-bodies

    In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...