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Report a Pothole

Let us know about a pothole, surface defect or other problem with a road

Please take note of the following guidance before you report a pothole.

We will not ignore any reports, however, we do have to prioritise our funding on safety and we cannot afford to fix all of the problems that are reported to us.

We will normally repair potholes that have a 50mm (5cm) vertical edge and are 300mm (30cm) wide; however, each pothole is assessed using a risk-based approach.

Image of the coins to show the size of the pothole

Please see the images below which illustrate a pothole with a vertical edge:

Image to illustrate a pothole with a vertical edge - acceptable

Image to illustrate a pothole with a vertical edge - non acceptable

Please provide as much detail as possible with regard to the size of the problem. This will help us to carry out the right assessment.

Before you start

If you are reporting an emergency that is very likely to present an imminent threat to life or serious injury or serious damage to property, please call us on 01635 519080.


Click here to report a pothole


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