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Housing Advice: Mental Health

Housing advice and support for those struggling with their mental health

If you are homeless, threatened with homelessness within 56 days or concerned about your housing situation, the council can provide advice and assistance. Please email and we will contact you to arrange an appointment.

If your enquiry is urgent, you can speak to an officer by calling 01635 519 530 and choosing option 2. Our hours of service are: Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm. If you have been made homeless outside of these hours, please call the emergency duty team on 01344 351 999.

What Can the Housing Service Do to Support You?

The Council will try to prevent your homelessness by helping you to remain in your current accommodation, if that is possible. If it is not possible, we will explore alternative housing options with you, such as securing accommodation in the private rented sector or supported accommodation.

Your Homelessness Prevention and Relief Officer will arrange a full housing options assessment. They will make necessary enquiries to find the most suitable housing options for you and what duties we owe you.

It is likely that the housing options available to you will include private rented sector accommodation, supported accommodation or applying to the common housing register.

Where Else Can I Get Mental Health Support?

You can find more information about local and national support on our our Adult Social Care mental health and wellbeing webpages.

If You Need Urgent Help with Your Mental Health

If it is a medical emergency, call 999 immediately.

If you need urgent help but it is not an emergency, you can call our Mental Health Crisis Team on 0300 365 2000 or 0800 129 9999.
If you need someone to talk to, you can contact:

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