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Library Review 2021

Have your say

Consultation status Archived
Start date: 2021-10-01
End date: 2021-12-15
Results 2022-03-30
Category: Caring for Children and Families, Leisure, Parks and Countryside, Schools, Learning and Libraries, Your West Berkshire

Activity closed


We know the library service is important to many residents across the district. On a regular basis we review the services we offer, and think about what changes we might need to make to improve what we currently offer, both in the short, medium and longer term.

We're undertaking a review of the whole library service, including mobile libraries, our 'At Home' service and e-library, to regular activities for children and families, and annual events such as the Summer Reading Challenge, to see what we could change to make the service better. Secondly, we're looking to the future, and thinking about how we might need to develop the library service.

We're talking to staff and volunteers in libraries, and across West Berkshire Council, along with representatives from community organisations, and through a number of groups, local residents who may have particular needs and requirements when it comes to using the library service. This will help us to get a full picture of how people currently use the library service, how it could be improved, and ideas for the future.

Why we want your views

We'd like to know about your experience using our services to find out what we're doing well and what we could do better.

We're also interested in hearing your ideas and suggestions about what you would like to see included in your library service for the future, so we can think about these when looking forwards and planning.

How to take part

There are different ways that you can take part:

  • Complete our online survey by 5pm on Wednesday, 15 December 2021, which should take approximately 5-10 minutes. Paper copies are available at libraries.
  • Write on the Feedback Boards available in the following library branches from the 4 October to the 15 December 2021. Staff will be on hand to help:
  • Post your feedback and suggestions via social media using:
  • Email your feedback and suggestions to

If you have any questions, please contact the Library Service at

What happens next

Your feedback will be taken into consideration to inform a review of the West Berkshire Library Service.

Once completed, the final report will be considered by elected Members at an Executive meeting in spring 2022 (meeting date to be confirmed), and will be published on these pages.

What you told us

We received 896 responses to the survey and have also consulted with representatives from local community groups and organisations. Your feedback was useful and we’ve considered all your ideas and suggestions. 

What we did

We are still in the process of reviewing the library service. An Options Report will be considered by Members in autumn 2022.

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