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Draft Hackney Carriage and Private Hire Licensing Policy 2022-2027

Have your say on our draft policy

Consultation status Results published
Start date: 2022-07-13
End date: 2022-10-04
Results 2022-11-08
Category: Caring for Children and Families, Adult Care and Housing, Business and Jobs, Consumer and Environmental Protection, Roads, Transport and Parking

Activity closed. Results published.


West Berkshire Council is responsible for issuing licences in respect of:

  • Vehicles used as hackney carriages (taxis)
  • Vehicles used as private hire vehicles
  • Drivers of hackney carriages and private hire vehicles
  • Operators of private hire vehicles

The overarching aim of the Council when carrying out these licensing functions, is to protect the public by ensuring vehicles are safe and fit for use, and that drivers and operators are suitable people to undertake these roles.

In July 2020, with a view to better protecting children and vulnerable adults, the Department for Transport (DfT) issued new statutory guidance to taxi and private hire licensing authorities, called the Statutory Taxi and Private Hire Vehicle Standards, which required local authorities to review, revise and update their relevant policies.

The Statutory Standards document sets out a framework of policies that licensing authorities must have regard to when exercising their functions. These functions include developing, implementing and reviewing their taxi and private hire vehicle licensing regimes.

The Statutory Standards make clear that:

"Having regard to these standards requires public authorities, in formulating a policy, to give considerations the weight which is proportionate in the circumstances. Given that the standards have been set directly to address the safeguarding of the public and the potential impact of failings in this area, the importance of thoroughly considering these standards cannot be overstated."

The Statutory Standards also state that:

"Whilst the focus of the Statutory Taxi and Private Hire Vehicle Standards is on protecting children and vulnerable adults, all passengers will benefit from the recommendations contained in it. There is consensus that common core minimum standards are required to regulate better the taxi and private hire vehicle sector, and the recommendations in this document are the result of detailed discussion with the trade, regulators and safety campaign groups."

The DfT expects these recommendations to be implemented, unless there is a compelling local reason not to.

While reading through the policy it is important to remember that it is underpinned by the overriding aim and purpose of hackney carriage and private hire licensing, which is public safety.

Government legislation that affects this policy

The policy is based on a number of legislative requirements including the provisions of the Local Government (Miscellaneous Provisions) Act 1976 and the Town and Police Clauses Act 1847.

In developing the policy the Council will comply with its duties under the Equality Act 2010 and the Taxis and Private Hire Vehicles (Disabled Persons) Act 2022.

The Statutory Taxi and Private Hire Vehicle Standards (July 2020) provide guidance on how Taxi and private hire vehicle (PHV) licensing authorities must use their licensing powers to protect children and vulnerable adults.

The Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Act 2022 makes it mandatory for licensing authorities to access vital background information about drivers seeking a taxi or private hire vehicle (PHV) licence in their areas. This will support the work of councils to ensure anyone using a taxi or PHV is kept safe.

The Hackney Carriage and Private Hire Licensing Criminal Convictions Policy (June 2019) provides guidance on the criteria taken into account by the council when determining whether or not an applicant or an existing licence holder is a fit and proper person to hold a hackney carriage and/or private hire vehicle driver's licence or a private hire vehicle operator's licence.

How we developed our draft policy

In response to the publication of the Statutory Taxi and Private Hire Vehicle Standards (July 2020), we've drafted our policy incorporating best practice from across England and Wales, and based on a number of documents, including the Hackney Carriage and Private Hire Licensing Criminal Convictions Policy adopted in June 2019. However, there are significant developments and changes to accommodate the new guidance and other legislative changes. 

Icon for pdf You can view the draft policy online before completing the survey [531KB] .

Why we want your views

We'd like to hear your views on our draft policy, and in particular we'd like to understand if you think that the policy provides for suitable standards of protection for children and vulnerable adults, vehicle emission standards, and requirements for training, and if there is anything we've missed.

How to take part

If you'd like to comment on Icon for pdf our draft policy [531KB] , please complete our survey by midnight on Tuesday, 4 October 2022, which should take about 5-10 minutes. 

Alternatively, you can email your comments to

If you've any questions about the consultation, please email

For general questions about Taxi licenses, please visit our webpage.

What happens next

All feedback will be taken into consideration, and used to inform a further draft which will be considered for adoption by elected members at a meeting of the Licensing Committee on Monday, 7 November 2022

Once the policy has been approved it will be published on our Strategies, Policies and Plans webpage.

What you told us

We received 33 responses in total, 29 through the online survey and four by email. In addition, a series of Taxi Trade Liaison Group meetings have been held to go through the comments received from the trade in relation to the draft policy. These meetings are still ongoing. You can see a full report on the consultation feedback online

What we did

The responses will be presented to the Licensing Committee by way of an update at the meeting on the 7 November 2022. Once the meetings with the trade have been concluded, the matter will come back to the Licensing Committee and a decision will be taken as to the next steps (date to be confirmed).

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