Community and Strategic Digital Signposting for West Berkshire
Tell us about your experience
Consultation status ArchivedActivity closed. Results published.
Background

Our current digital signposting platform is the West Berkshire Directory, which provides information and advice on how to find support in your local communities, help at home, leisure activities, financial guidance, care homes, support for those caring for and with Special Educational Needs and/or Disabilities, and voluntary organisations.
Everyone in West Berkshire has a range of needs, some of which may lead them to search, find and connect with local support. We've commissioned Invotra Consulting to undertake a review of the needs of all users of the West Berkshire Directory, and digital signposting in general. The research will help us to understand what information people need, and how best to provide it.
We can all signpost, whether we're friends, police, social care workers, health care professionals, volunteers, or members of the community, to help people find the information and support they need, stay connected and enjoy all the great things that West Berkshire has to offer.
Why we want your views
We'd like to hear about your experience of using the West Berkshire Directory, and whether you use any other digital signposting platforms, and are keen to hear from as many people as possible from all parts of our community. Whether you live, work or support someone, your feedback will be valuable in helping us to understand what information you need, and how you prefer to access it.
How to take part
If you'd like to take part, please complete our online survey by midnight on Wednesday 11 May 2022. It should take 5-10 minutes. Any personal information you choose to provide will be kept confidential and used in accordance with our privacy notice.
Should you have any queries about this survey, please email publichealthandwellbeing@westberks.gov.uk
If you have any questions about the West Berkshire Directory, please email directory@westberks.gov.uk
What happens next
All feedback will be taken into consideration and used to inform future provision of our digital community signposting platform.