West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 26/06/2017 to 24/07/2017.
2481 total : 85.55 per day

Latest Digital Transactions

24/07/2017

Request for Service: Pothole
06:39

23/07/2017

Request for Service: Pothole
22:01
Request for Service: Pothole
19:55
Request for Service: Highways Drainage
19:25
Request for Service: Highway Condition
13:23

22/07/2017

Request for Service: Poor Parking
17:11
Request for Service: Vegetation or Weeds
12:36
Request for Service: Tree or Shrub
10:38

Top Digital Transactions

Request for Service: Tree or Shrub
59
Request for Service: Pothole
34
Request for Service: Utility Works and Manhole Covers
29
Request for Service: Vegetation or Weeds
27
Request for Service: Poor Parking
24
Request for Service: Tree or Shrub
21
Request for Service: Vegetation
20
Request for Service: Highway Condition
20
Request for Service: Footway Defect
19
Request for Service: Permanent Traffic Signals/Road Crossings
13
Request for Service: Grass Cutting
12
Request for Service: Highways Drainage
12
Request for Service: Road Signs and Markings
12
Request for Service: Street Lights
12
Request for Service: Fly Tipping
9
Request for Service: Tree or Shrub
8
Request for Service: Gates/Stiles
7
Request for Service: Play Area Issues
6
Request for Service: Street Nameplate
5
Request for Service: Road Safety
3
Request for Service: Dog Waste Bin
3
Request for Service: Highway Improvements
3
Request for Service: Temporary Traffic Signals
3
Request for Service: Litter Bin
2
Request for Service: Surface Defect
2
Request for Service: Bridge, Subway or Culvert
2
Request for Service: Uncategorised
1
Request for Service: Car Park Pay By Phone Service
1
Request for Service: Flooding
1
Request for Service: Bollards
1
Request for Service: Parking Equipment
1
Request for Service: Open Space Structures
1
Request for Service: Lit Signs
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 26/06/2017 to 25/07/2017.
Total requests raised 782

Channel

Channel
#
%
Web
356
45.52%
Telephone Call
290
37.08%
Email
91
11.64%
Fix My Street
18
2.30%
Face To Face
16
2.05%
Internal Staff Message
8
1.02%

Type of Request

Enquiry
#
%
Tree or Shrub (Countryside)
136
17.39%
Pothole (Highways)
68
8.70%
Utility Works and Manhole Covers (Streetworks)
67
8.57%
Tree or Shrub (Highways)
60
7.67%
Grass Cutting (Countryside)
44
5.63%
Highway Condition (Assets)
44
5.63%
Road Signs and Markings
38
4.86%
Vegetation or Weeds (Countryside)
37
4.73%
Highways Drainage (Highways)
31
3.96%
Poor Parking
28
3.58%
Footway Defect (Highways)
26
3.32%
Vegetation (Rights Of Way)
26
3.32%
Permanent Traffic Signals/Road Crossings
22
2.81%
Street Lights (Electrical)
20
2.56%
Road Safety
19
2.43%
Fly Tipping (Rights Of Way)
15
1.92%
Tree or Shrub (Rights Of Way)
11
1.41%
Highway Improvements (Highways)
10
1.28%
Play Area Issues (Countryside)
10
1.28%
Temporary Traffic Signals (Streetworks)
9
1.15%
Uncategorised
9
1.15%
Gates/Stiles (Rights Of Way)
8
1.02%
Dog Waste Bin (Countryside)
6
0.77%
Street Nameplate
6
0.77%
Open Space Structures (Countryside)
5
0.64%
Surface Defect (Rights Of Way)
5
0.64%
Litter Bin (Countryside)
4
0.51%
From:   To: