West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 29/03/2017 to 26/04/2017.
2654 total : 91.52 per day

Latest Digital Transactions

26/04/2017

Request for Service: Tree or Shrub
16:35
Request for Service: Footway Defect
13:07
Request for Service: Litter Bin
13:05
Request for Service: Fly Tipping
13:01
Request for Service: Tree or Shrub
10:42
Request for Service: Pothole
10:32
Request for Service: Tree or Shrub
10:23
Request for Service: Fly Tipping
09:38
Request for Service: Pothole
07:21

25/04/2017

Request for Service: Street Lights
21:27
Request for Service: Pothole
17:53
Request for Service: Dog Waste Bin
16:26
Request for Service: Pothole
15:44
Request for Service: Pothole
15:29
Request for Service: Pothole
15:27
Request for Service: Pothole
15:25
Request for Service: Pothole
15:23
Request for Service: Tree or Shrub
15:01
Request for Service: Pothole
13:28
Request for Service: Tree or Shrub
11:33
Request for Service: Pothole
11:02
Request for Service: Utility Works and Manhole Covers
10:46
Request for Service: Pothole
10:26
Request for Service: Pothole
10:24
Request for Service: Pothole
10:24
Request for Service: Pothole
10:22
Request for Service: Pothole
10:12
Request for Service: Pothole
09:57
Request for Service: Pothole
09:45
Request for Service: Pothole
07:30

24/04/2017

Request for Service: Street Lights
18:04
Request for Service: Pothole
14:52
Request for Service: Fly Tipping
14:35
Request for Service: Dog Waste Bin
14:10
Request for Service: Fly Tipping
14:05
Request for Service: Footway Defect
11:57
Request for Service: Fly Tipping
10:52
Request for Service: Tree or Shrub
10:30
Request for Service: Road Signs and Markings
09:21
Request for Service: Street Nameplate
09:18
Request for Service: Tree or Shrub
09:16
Request for Service: Footway Defect
08:33
Request for Service: Highways Drainage
08:25
Request for Service: Highway Condition
08:24
Request for Service: Highways Drainage
08:20
Request for Service: Footway Defect
08:00
Request for Service: Permanent Traffic Signals/Road Crossings
06:47

Top Digital Transactions

Request for Service: Pothole
79
Request for Service: Utility Works and Manhole Covers
22
Request for Service: Fly Tipping
22
Request for Service: Tree or Shrub
19
Request for Service: Street Lights
14
Request for Service: Highway Condition
14
Request for Service: Footway Defect
11
Request for Service: Tree or Shrub
10
Request for Service: Road Signs and Markings
10
Request for Service: Permanent Traffic Signals/Road Crossings
10
Request for Service: Vegetation or Weeds
9
Request for Service: Highways Drainage
6
Request for Service: Street Nameplate
5
Request for Service: Play Area Issues
4
Request for Service: Open Space Structures
3
Request for Service: Gates/Stiles
3
Request for Service: Arable Crop
2
Request for Service: Tree or Shrub
2
Request for Service: Surface Defect
2
Request for Service: Vegetation
2
Request for Service: Dog Waste Bin
2
Request for Service: Temporary Traffic Signals
1
Request for Service: Lit Bollards
1
Request for Service: Litter Bin
1
Request for Service: Obstruction
1
Request for Service: Lit Signs
1
Request for Service: Grass Cutting
1
Request for Service: Highway Improvements
1
Request for Service: Signs
1
Request for Service: Road Safety
1
Request for Service: Bridge, Subway or Culvert
1
Request for Service: Barrier/Bollard
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 29/03/2017 to 27/04/2017.
Total requests raised 524

Channel

Channel
#
%
Web
244
46.56%
Telephone Call
213
40.65%
Email
37
7.06%
Fix My Street
18
3.44%
Face To Face
10
1.91%

Type of Request

Enquiry
#
%
Pothole (Highways)
103
19.66%
Tree or Shrub (Countryside)
56
10.69%
Utility Works and Manhole Covers (Streetworks)
51
9.73%
Road Signs and Markings
36
6.87%
Highway Condition (Assets)
34
6.49%
Fly Tipping (Rights Of Way)
33
6.30%
Street Lights (Electrical)
24
4.58%
Tree or Shrub (Highways)
18
3.44%
Permanent Traffic Signals/Road Crossings
17
3.24%
Road Safety
16
3.05%
Footway Defect (Highways)
14
2.67%
Vegetation or Weeds (Countryside)
14
2.67%
Highways Drainage (Highways)
13
2.48%
Grass Cutting (Countryside)
10
1.91%
Play Area Issues (Countryside)
10
1.91%
Open Space Structures (Countryside)
7
1.34%
Street Nameplate
6
1.15%
Surface Defect (Rights Of Way)
6
1.15%
Litter Bin (Countryside)
5
0.95%
Temporary Traffic Signals (Streetworks)
5
0.95%
Uncategorised
5
0.95%
Dog Waste Bin (Countryside)
4
0.76%
Highway Improvements (Highways)
4
0.76%
Signs (Rights Of Way)
4
0.76%
Tree or Shrub (Rights Of Way)
4
0.76%
Gates/Stiles (Rights Of Way)
3
0.57%
Lit Signs (Electrical)
3
0.57%
Rising Bollards
3
0.57%
Vegetation (Rights Of Way)
3
0.57%
Vehicle Access (Assets)
3
0.57%
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