West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 26/04/2018 to 24/05/2018.
2849 total : 98.24 per day

Latest Digital Transactions

24/05/2018

Request for Service: Tree or Shrub
17:02
Request for Service: Footway Defect
16:47
Request for Service: Pothole
16:02
Request for Service: Highway Condition
16:00
Request for Service: Utility Works and Manhole Covers
15:56
Request for Service: Pothole
15:53
Request for Service: Pothole
15:49
Request for Service: Tree or Shrub
14:56
Request for Service: Street Lights
14:53
Request for Service: Tree or Shrub
14:53
Request for Service: Tree or Shrub
14:49
Request for Service: Grass Cutting
14:41
Request for Service: Grass Cutting
14:38
Request for Service: Play Area Issues
13:15
Request for Service: Tree or Shrub
12:59
Request for Service: Road Signs and Markings
12:25
Request for Service: Pothole
12:22
Request for Service: Flooding
11:57
Request for Service: Highway Condition
10:09
Request for Service: Tree or Shrub
09:59
Request for Service: Permanent Traffic Signals/Road Crossings
09:52
Request for Service: Utility Works and Manhole Covers
09:40
Request for Service: Tree or Shrub
09:06

23/05/2018

Request for Service: Vegetation or Weeds
21:35
Request for Service: Tree or Shrub
20:13
Request for Service: Utility Works and Manhole Covers
20:05
Request for Service: Pothole
19:51
Request for Service: Highway Condition
18:20
Request for Service: Litter Bin
17:43
Request for Service: Vegetation or Weeds
17:40
Request for Service: Road Signs and Markings
17:06
Request for Service: Pothole
16:21
Request for Service: Footway Defect
16:00
Request for Service: Pothole
15:22
Request for Service: Tree or Shrub
14:57
Request for Service: Tree or Shrub
13:24
Request for Service: Vegetation
12:51
Request for Service: Highways Drainage
12:00
Request for Service: Tree or Shrub
10:24
Request for Service: Grass Cutting
06:36
Request for Service: Tree or Shrub
01:25

22/05/2018

Request for Service: Road Signs and Markings
23:36
Request for Service: Grass Cutting
20:56
Request for Service: Tree or Shrub
20:48
Request for Service: Tree or Shrub
18:59
Request for Service: Highways Drainage
18:08
Request for Service: Grass Cutting
17:55
Request for Service: Surface Defect
14:56
Request for Service: Tree or Shrub
14:33
Request for Service: Footway Defect
13:25
Request for Service: Utility Works and Manhole Covers
13:17
Request for Service: Tree or Shrub
13:00
Request for Service: Tree or Shrub
12:21
Request for Service: Permanent Traffic Signals/Road Crossings
10:59
Request for Service: Highways Drainage
10:58
Request for Service: Grass Cutting
10:35
Request for Service: Grass Cutting
09:42
Request for Service: Pothole
09:24
Request for Service: Grass Cutting
09:00
Request for Service: Utility Works and Manhole Covers
08:50
Request for Service: Tree or Shrub
08:31
Request for Service: Grass Cutting
08:29

Top Digital Transactions

Request for Service: Pothole
160
Request for Service: Grass Cutting
74
Request for Service: Tree or Shrub
62
Request for Service: Utility Works and Manhole Covers
29
Request for Service: Street Lights
23
Request for Service: Highways Drainage
20
Request for Service: Poor Parking
19
Request for Service: Footway Defect
18
Request for Service: Tree or Shrub
17
Request for Service: Permanent Traffic Signals/Road Crossings
16
Request for Service: Vegetation
14
Request for Service: Road Signs and Markings
14
Request for Service: Vegetation or Weeds
13
Request for Service: Highway Condition
13
Request for Service: Fly Tipping
12
Request for Service: Surface Defect
11
Request for Service: Litter Bin
10
Request for Service: Dog Waste Bin
8
Request for Service: Road Safety
5
Request for Service: Signs
5
Request for Service: Play Area Issues
5
Request for Service: Gates/Stiles
4
Request for Service: Street Nameplate
3
Request for Service: Obstruction
3
Request for Service: Arable Crop
2
Request for Service: Bollards
2
Request for Service: Open Space Structures
2
Request for Service: Bridge, Subway or Culvert
2
Request for Service: Flooding
1
Request for Service: Tree or Shrub
1
Request for Service: Uncategorised
1
Request for Service: Lines and Markings
1
Request for Service: Parking Signs
1
Request for Service: Car Park Pay By Phone Service
1
Request for Service: Fly Tipping
1
Request for Service: Drainage or Flooding
1
Request for Service: BBOWT Partnership
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 26/04/2018 to 25/05/2018.
Total requests raised 963

Channel

Channel
#
%
Web
527
54.72%
Telephone Call
293
30.43%
Email
74
7.68%
Fix My Street
48
4.98%
Face To Face
15
1.56%
Internal Staff Message
5
0.52%

Type of Request

Enquiry
#
%
Pothole (Highways)
206
21.39%
Grass Cutting (Countryside)
156
16.20%
Tree or Shrub (Countryside)
114
11.84%
Utility Works and Manhole Covers (Streetworks)
68
7.06%
Street Lights (Electrical)
40
4.15%
Highway Condition (Assets)
37
3.84%
Highways Drainage (Highways)
34
3.53%
Road Signs and Markings
32
3.32%
Tree or Shrub (Highways)
25
2.60%
Footway Defect (Highways)
23
2.39%
Vegetation (Rights Of Way)
20
2.08%
Litter Bin (Countryside)
19
1.97%
Poor Parking
19
1.97%
Permanent Traffic Signals/Road Crossings
18
1.87%
Fly Tipping (Rights Of Way)
16
1.66%
Vegetation or Weeds (Countryside)
16
1.66%
Road Safety
15
1.56%
Dog Waste Bin (Countryside)
14
1.45%
Surface Defect (Rights Of Way)
13
1.35%
Play Area Issues (Countryside)
9
0.93%
Bridge, Subway or Culvert (Highways)
5
0.52%
Highway Improvements (Highways)
5
0.52%
Signs (Rights Of Way)
5
0.52%
Vehicle Access (Assets)
5
0.52%
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