West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 25/08/2017 to 22/09/2017.
2541 total : 87.62 per day

Latest Digital Transactions

22/09/2017

Request for Service: Footway Defect
00:26

21/09/2017

Request for Service: Street Lights
19:57
Request for Service: Permanent Traffic Signals/Road Crossings
18:49
Request for Service: Tree or Shrub
16:49
Request for Service: Poor Parking
16:04
Request for Service: Permanent Traffic Signals/Road Crossings
15:59
Request for Service: Tree or Shrub
15:45
Request for Service: Street Lights
15:41
Request for Service: Highways Drainage
14:57
Request for Service: Street Lights
14:29
Request for Service: Road Signs and Markings
13:29
Request for Service: Street Lights
12:24
Request for Service: Grass Cutting
11:16
Request for Service: Utility Works and Manhole Covers
11:08
Request for Service: Footway Defect
09:01
Request for Service: Dog Waste Bin
08:52
Request for Service: Poor Parking
08:09
Request for Service: Utility Works and Manhole Covers
07:15

20/09/2017

Request for Service: Poor Parking
22:59
Request for Service: Poor Parking
22:32
Request for Service: Street Lights
21:13
Request for Service: Dog Waste Bin
18:19
Request for Service: Highway Condition
17:15
Request for Service: Tree or Shrub
16:19
Request for Service: Tree or Shrub
14:08
Request for Service: Utility Works and Manhole Covers
12:50
Request for Service: Road Safety
10:08
Request for Service: Tree or Shrub
10:01
Request for Service: Vegetation or Weeds
09:37
Request for Service: Vegetation
09:04

Top Digital Transactions

Request for Service: Tree or Shrub
57
Request for Service: Utility Works and Manhole Covers
41
Request for Service: Pothole
32
Request for Service: Fly Tipping
24
Request for Service: Footway Defect
22
Request for Service: Street Lights
21
Request for Service: Road Signs and Markings
20
Request for Service: Vegetation
20
Request for Service: Tree or Shrub
19
Request for Service: Permanent Traffic Signals/Road Crossings
14
Request for Service: Poor Parking
12
Request for Service: Vegetation or Weeds
9
Request for Service: Grass Cutting
9
Request for Service: Highways Drainage
9
Request for Service: Highway Condition
8
Request for Service: Play Area Issues
8
Request for Service: Dog Waste Bin
6
Request for Service: Tree or Shrub
5
Request for Service: Temporary Traffic Signals
5
Request for Service: Road Safety
4
Request for Service: Surface Defect
4
Request for Service: Litter Bin
3
Request for Service: Open Space Structures
3
Request for Service: Highway Improvements
3
Request for Service: Signs
3
Request for Service: Lit Signs
2
Request for Service: Gates/Stiles
1
Request for Service: Highway Development Control
1
Request for Service: Accident In A Car Park
1
Request for Service: Bridge, Subway or Culvert
1
Request for Service: Bollards
1
Request for Service: Rising Bollards
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 25/08/2017 to 23/09/2017.
Total requests raised 751

Channel

Channel
#
%
Web
337
44.87%
Telephone Call
289
38.48%
Email
64
8.52%
Fix My Street
32
4.26%
Face To Face
26
3.46%

Type of Request

Enquiry
#
%
Tree or Shrub (Countryside)
122
16.25%
Utility Works and Manhole Covers (Streetworks)
86
11.45%
Pothole (Highways)
49
6.52%
Tree or Shrub (Highways)
47
6.26%
Road Signs and Markings
43
5.73%
Street Lights (Electrical)
37
4.93%
Highway Condition (Assets)
36
4.79%
Grass Cutting (Countryside)
34
4.53%
Fly Tipping (Rights Of Way)
30
3.99%
Footway Defect (Highways)
29
3.86%
Highways Drainage (Highways)
28
3.73%
Vegetation (Rights Of Way)
27
3.60%
Permanent Traffic Signals/Road Crossings
23
3.06%
Poor Parking
15
2.00%
Dog Waste Bin (Countryside)
14
1.86%
Highway Improvements (Highways)
13
1.73%
Road Safety
12
1.60%
Temporary Traffic Signals (Streetworks)
12
1.60%
Tree or Shrub (Rights Of Way)
12
1.60%
Play Area Issues (Countryside)
9
1.20%
Vegetation or Weeds (Countryside)
9
1.20%
Bollards (Highways)
7
0.93%
Open Space Structures (Countryside)
7
0.93%
Litter Bin (Countryside)
6
0.80%
Lit Signs (Electrical)
5
0.67%
Signs (Rights Of Way)
5
0.67%
Surface Defect (Rights Of Way)
5
0.67%
Uncategorised
5
0.67%
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