West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 14/11/2018 to 12/12/2018.
3150 total : 108.62 per day

Latest Digital Transactions

11/12/2018

Request for Service: Utility Works and Manhole Covers
22:08
Request for Service: Poor Parking
18:48
Request for Service: Street Lights
18:44
Request for Service: Permanent Traffic Signals/Road Crossings
18:08
Request for Service: Pothole
17:40
Request for Service: Utility Works and Manhole Covers
17:33
Request for Service: Signs
16:56
Request for Service: Pothole
16:49
Request for Service: Footway Defect
16:13
Request for Service: Vegetation
15:55
Request for Service: Pothole
14:03
Request for Service: Footway Defect
13:21
Request for Service: Poor Parking
12:20
Request for Service: Pothole
10:28
Request for Service: Pothole
10:26
Request for Service: Pothole
10:24
Request for Service: Surface Defect
10:16
Request for Service: Pothole
09:38
Request for Service: Street Lights
09:31
Request for Service: Pothole
08:53
Request for Service: Poor Parking
08:40
Request for Service: Permanent Traffic Signals/Road Crossings
08:06

10/12/2018

Request for Service: Street Lights
23:17
Request for Service: Street Lights
22:00
Request for Service: Street Lights
19:48
Request for Service: Pothole
18:52
Request for Service: Street Lights
18:05
Request for Service: Pothole
17:21
Request for Service: Poor Parking
17:14
Request for Service: Street Lights
15:48
Request for Service: Tree or Shrub
15:36
Request for Service: Highways Drainage
15:10
Request for Service: Fly Tipping
14:46
Request for Service: Pothole
14:39
Request for Service: Street Lights
13:13
Request for Service: Street Lights
13:11
Request for Service: Vegetation
12:57
Request for Service: Road Signs and Markings
12:16
Request for Service: Dog Waste Bin
11:28
Request for Service: Street Lights
10:56
Request for Service: Vegetation
10:38
Request for Service: Tree or Shrub
10:33
Request for Service: Bollards
09:54
Request for Service: Obstruction
09:44
Request for Service: Street Lights
09:19
Request for Service: Pothole
09:15
Request for Service: Utility Works and Manhole Covers
08:56
Request for Service: Tree or Shrub
08:47
Request for Service: Street Lights
08:30
Request for Service: Poor Parking
07:04

Top Digital Transactions

Request for Service: Street Lights
105
Request for Service: Pothole
59
Request for Service: Tree or Shrub
40
Request for Service: Poor Parking
31
Request for Service: Utility Works and Manhole Covers
29
Request for Service: Permanent Traffic Signals/Road Crossings
22
Request for Service: Highways Drainage
21
Request for Service: Highway Condition
18
Request for Service: Footway Defect
16
Request for Service: Road Signs and Markings
12
Request for Service: Dog Waste Bin
9
Request for Service: Surface Defect
7
Request for Service: Vegetation or Weeds
6
Request for Service: Litter Bin
6
Request for Service: Gates/Stiles
5
Request for Service: Vegetation
5
Request for Service: Bridge, Subway or Culvert
5
Request for Service: Tree or Shrub
5
Request for Service: Obstruction
4
Request for Service: Grass Cutting
4
Request for Service: Tree or Shrub
4
Request for Service: Road Safety
4
Request for Service: Drainage or Flooding
3
Request for Service: Fly Tipping
3
Request for Service: Open Space Structures
3
Request for Service: Signs
3
Request for Service: Lit Bollards
3
Request for Service: Street Nameplate
3
Request for Service: Salt Bin Request
2
Request for Service: Highway Improvements
2
Request for Service: Temporary Traffic Signals
2
Request for Service: Lit Signs
2
Request for Service: Highway Development Control
2
Request for Service: Fly Tipping
2
Request for Service: Uncategorised
1
Request for Service: Vehicle Access
1
Request for Service: Bollards
1
Request for Service: Flooding
1
Request for Service: Barrier/Bollard
1
Request for Service: Play Area Issues
1
Request for Service: Parking Equipment
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 14/11/2018 to 13/12/2018.
Total requests raised 729

Channel

Channel
#
%
Web
436
59.81%
Telephone Call
227
31.14%
Email
37
5.08%
Fix My Street
18
2.47%
Face To Face
9
1.23%

Type of Request

Enquiry
#
%
Street Lights (Electrical)
134
18.38%
Pothole (Highways)
85
11.66%
Tree or Shrub (Countryside)
79
10.84%
Utility Works and Manhole Covers (Streetworks)
47
6.45%
Highways Drainage (Highways)
44
6.04%
Tree or Shrub (Highways)
38
5.21%
Highway Condition (Assets)
33
4.53%
Poor Parking
32
4.39%
Permanent Traffic Signals/Road Crossings
28
3.84%
Footway Defect (Highways)
23
3.16%
Road Safety
22
3.02%
Road Signs and Markings
21
2.88%
Dog Waste Bin (Countryside)
13
1.78%
Litter Bin (Countryside)
10
1.37%
Surface Defect (Rights Of Way)
9
1.23%
Tree or Shrub (Rights Of Way)
9
1.23%
Grass Cutting (Countryside)
7
0.96%
Highway Improvements (Highways)
7
0.96%
Gates/Stiles (Rights Of Way)
6
0.82%
Highway Development Control
6
0.82%
Temporary Traffic Signals (Streetworks)
6
0.82%
Uncategorised
6
0.82%
Vegetation or Weeds (Countryside)
6
0.82%
Bridge, Subway or Culvert (Highways)
5
0.69%
Obstruction (Rights Of Way)
5
0.69%
Salt Bin Request (Highways)
5
0.69%
Vegetation (Rights Of Way)
5
0.69%
Fly Tipping (Countryside)
4
0.55%
Fly Tipping (Rights Of Way)
4
0.55%
Lit Bollards (Electrical)
4
0.55%
Play Area Issues (Countryside)
4
0.55%
Street Nameplate
4
0.55%
From:   To: