West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 22/08/2018 to 19/09/2018.
13345 total : 460.17 per day

Latest Digital Transactions

19/09/2018

Request for Service: Tree or Shrub
16:09
Request for Service: Poor Parking
14:15
Request for Service: Footway Defect
14:01
Request for Service: Tree or Shrub
13:55
Request for Service: Tree or Shrub
12:36
Request for Service: Tree or Shrub
12:17
Request for Service: Tree or Shrub
12:13
Request for Service: Poor Parking
09:58
Request for Service: Permanent Traffic Signals/Road Crossings
08:48

18/09/2018

Request for Service: Utility Works and Manhole Covers
22:18
Request for Service: Pothole
22:12
Request for Service: Road Signs and Markings
20:57
Request for Service: Street Lights
20:09
Request for Service: Fly Tipping
13:13
Request for Service: Tree or Shrub
13:04
Request for Service: Tree or Shrub
12:17
Request for Service: Road Signs and Markings
11:47
Request for Service: Signs
10:45
Request for Service: Utility Works and Manhole Covers
09:57
Request for Service: Pothole
09:11

17/09/2018

Request for Service: Highway Condition
19:50
Request for Service: Street Lights
18:58
Request for Service: Vegetation or Weeds
18:16
Request for Service: Tree or Shrub
18:06
Request for Service: Utility Works and Manhole Covers
17:10
Request for Service: Street Lights
15:46
Request for Service: Road Signs and Markings
14:59
Request for Service: Permanent Traffic Signals/Road Crossings
14:48
Request for Service: Footway Defect
11:44
Request for Service: Tree or Shrub
11:26
Request for Service: Fly Tipping
10:46
Request for Service: Street Lights
10:41

Top Digital Transactions

Request for Service: Pothole
59
Request for Service: Tree or Shrub
54
Request for Service: Dog Waste Bin
41
Request for Service: Utility Works and Manhole Covers
32
Request for Service: Street Lights
27
Request for Service: Road Signs and Markings
19
Request for Service: Footway Defect
19
Request for Service: Fly Tipping
18
Request for Service: Poor Parking
17
Request for Service: Highway Condition
15
Request for Service: Tree or Shrub
13
Request for Service: Vegetation or Weeds
13
Request for Service: Highways Drainage
11
Request for Service: Litter Bin
9
Request for Service: Vegetation
8
Request for Service: Permanent Traffic Signals/Road Crossings
8
Request for Service: Tree or Shrub
6
Request for Service: Play Area Issues
4
Request for Service: Signs
3
Request for Service: Gates/Stiles
3
Request for Service: Temporary Traffic Signals
3
Request for Service: Surface Defect
2
Request for Service: Road Safety
2
Request for Service: Uncategorised
2
Request for Service: Street Nameplate
1
Request for Service: Obstruction
1
Request for Service: BBOWT Partnership
1
Request for Service: Highway Development Control
1
Request for Service: Arable Crop
1
Request for Service: Flooding
1
Request for Service: Grass Cutting
1
Request for Service: Verge
1
Request for Service: Open Space Structures
1
Request for Service: Parking Equipment
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 22/08/2018 to 20/09/2018.
Total requests raised 697

Channel

Channel
#
%
Web
367
52.65%
Telephone Call
220
31.56%
Email
61
8.75%
Fix My Street
31
4.45%
Face To Face
9
1.29%
Internal Staff Message
9
1.29%

Type of Request

Enquiry
#
%
Tree or Shrub (Countryside)
98
14.06%
Pothole (Highways)
77
11.05%
Utility Works and Manhole Covers (Streetworks)
72
10.33%
Highway Condition (Assets)
53
7.60%
Dog Waste Bin (Countryside)
47
6.74%
Street Lights (Electrical)
38
5.45%
Road Signs and Markings
35
5.02%
Tree or Shrub (Highways)
32
4.59%
Footway Defect (Highways)
26
3.73%
Fly Tipping (Rights Of Way)
25
3.59%
Highways Drainage (Highways)
23
3.30%
Vegetation or Weeds (Countryside)
22
3.16%
Poor Parking
18
2.58%
Permanent Traffic Signals/Road Crossings
15
2.15%
Road Safety
15
2.15%
Litter Bin (Countryside)
12
1.72%
Vegetation (Rights Of Way)
9
1.29%
Play Area Issues (Countryside)
8
1.15%
Grass Cutting (Countryside)
7
1.00%
Surface Defect (Rights Of Way)
7
1.00%
Temporary Traffic Signals (Streetworks)
7
1.00%
Tree or Shrub (Rights Of Way)
7
1.00%
Obstruction (Rights Of Way)
6
0.86%
Gates/Stiles (Rights Of Way)
4
0.57%
Open Space Structures (Countryside)
4
0.57%
Vehicle Access (Assets)
4
0.57%
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