West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 19/02/2019 to 19/03/2019.
5035 total : 173.62 per day

Latest Digital Transactions

19/03/2019

Request for Service: Tree or Shrub
17:04
Request for Service: Pothole
16:38
Request for Service: Pothole
15:57
Request for Service: Poor Parking
15:50
Request for Service: Pothole
15:48
Request for Service: Dog Waste Bin
15:37
Request for Service: Fly Tipping
13:42
Request for Service: Poor Parking
12:02
Request for Service: Poor Parking
11:58
Request for Service: Dog Waste Bin
09:56
Request for Service: Litter Bin
09:47
Request for Service: Poor Parking
09:28
Request for Service: Pothole
09:17
Request for Service: Utility Works and Manhole Covers
08:11
Request for Service: Pothole
08:00
Request for Service: Obstruction
07:44
Request for Service: Highways Drainage
07:25
Request for Service: Permanent Traffic Signals/Road Crossings
04:03

18/03/2019

Request for Service: Pothole
22:08
Request for Service: Play Area Issues
22:07
Request for Service: Tree or Shrub
21:35
Request for Service: Pothole
20:55
Request for Service: Road Signs and Markings
20:50
Request for Service: Street Lights
20:17
Request for Service: Street Lights
20:11
Request for Service: Fly Tipping
19:48
Request for Service: Permanent Traffic Signals/Road Crossings
17:53
Request for Service: Signs
17:25
Request for Service: Utility Works and Manhole Covers
17:20
Request for Service: Utility Works and Manhole Covers
15:19
Request for Service: Highway Condition
14:52
Request for Service: Pothole
14:50
Request for Service: Utility Works and Manhole Covers
13:51
Request for Service: Dog Waste Bin
12:21
Request for Service: Pothole
12:08
Request for Service: Dog Waste Bin
11:10
Request for Service: Utility Works and Manhole Covers
10:09
Request for Service: Footway Defect
09:56
Request for Service: Highways Drainage
08:01
Request for Service: Pothole
07:28
Request for Service: Tree or Shrub
06:50
Request for Service: Dog Waste Bin
06:15

17/03/2019

Request for Service: Pothole
21:08
Request for Service: Pothole
20:29
Request for Service: Pothole
20:24
Request for Service: Footway Defect
19:35
Request for Service: Road Signs and Markings
18:02
Request for Service: Pothole
15:29
Request for Service: Pothole
15:14
Request for Service: Pothole
14:58
Request for Service: Highway Condition
13:32
Request for Service: Tree or Shrub
13:07
Request for Service: Footway Defect
10:35
Request for Service: Pothole
09:20
Request for Service: Pothole
08:53
Request for Service: Pothole
08:44
Request for Service: Pothole
08:10

Top Digital Transactions

Request for Service: Pothole
203
Request for Service: Tree or Shrub
49
Request for Service: Utility Works and Manhole Covers
43
Request for Service: Road Signs and Markings
39
Request for Service: Street Lights
29
Request for Service: Footway Defect
19
Request for Service: Poor Parking
19
Request for Service: Highways Drainage
15
Request for Service: Dog Waste Bin
14
Request for Service: Permanent Traffic Signals/Road Crossings
12
Request for Service: Highway Condition
12
Request for Service: Vegetation
11
Request for Service: Litter Bin
11
Request for Service: Fly Tipping
11
Request for Service: Road Safety
6
Request for Service: Tree or Shrub
5
Request for Service: Tree or Shrub
5
Request for Service: Highway Improvements
5
Request for Service: Gates/Stiles
4
Request for Service: Play Area Issues
4
Request for Service: Signs
4
Request for Service: Vegetation or Weeds
3
Request for Service: Obstruction
2
Request for Service: Bollards
2
Request for Service: Uncategorised
2
Request for Service: Lit Signs
2
Request for Service: Surface Defect
2
Request for Service: Fly Tipping
2
Request for Service: Grass Cutting
2
Request for Service: Temporary Traffic Signals
1
Request for Service: Vehicle Access
1
Request for Service: Salt Bin Request
1
Request for Service: Street Nameplate
1
Request for Service: Lit Bollards
1
Request for Service: Open Space Structures
1
Request for Service: Highway Development Control
1
Request for Service: Flooding
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 19/02/2019 to 20/03/2019.
Total requests raised 844

Channel

Channel
#
%
Web
505
59.83%
Telephone Call
232
27.49%
Email
58
6.87%
Fix My Street
40
4.74%
Face To Face
9
1.07%

Type of Request

Enquiry
#
%
Pothole (Highways)
253
29.98%
Tree or Shrub (Countryside)
79
9.36%
Utility Works and Manhole Covers (Streetworks)
71
8.41%
Road Signs and Markings
60
7.11%
Street Lights (Electrical)
47
5.57%
Highway Condition (Assets)
39
4.62%
Highways Drainage (Highways)
34
4.03%
Footway Defect (Highways)
26
3.08%
Permanent Traffic Signals/Road Crossings
20
2.37%
Highway Improvements (Highways)
19
2.25%
Poor Parking
19
2.25%
Dog Waste Bin (Countryside)
18
2.13%
Road Safety
15
1.78%
Litter Bin (Countryside)
14
1.66%
Tree or Shrub (Highways)
13
1.54%
Vegetation (Rights Of Way)
13
1.54%
Fly Tipping (Rights Of Way)
12
1.42%
Play Area Issues (Countryside)
10
1.18%
Uncategorised
9
1.07%
Grass Cutting (Countryside)
7
0.83%
Signs (Rights Of Way)
6
0.71%
Gates/Stiles (Rights Of Way)
5
0.59%
Open Space Structures (Countryside)
5
0.59%
Street Nameplate
5
0.59%
Surface Defect (Rights Of Way)
5
0.59%
Tree or Shrub (Rights Of Way)
5
0.59%
From:   To: