West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 02/05/2017 to 30/05/2017.
2490 total : 85.86 per day

Latest Digital Transactions

30/05/2017

29/05/2017

Request for Service: Pothole
23:36
Request for Service: Pothole
16:15
Request for Service: Street Lights
14:34
Request for Service: Pothole
12:36
Request for Service: Tree or Shrub
10:54
Request for Service: Footway Defect
09:35

28/05/2017

Request for Service: Vegetation
20:40
Request for Service: Highway Condition
20:32
Request for Service: Highway Condition
18:45
Request for Service: Pothole
13:18
Request for Service: Pothole
13:15
Request for Service: Pothole
13:13
Request for Service: Pothole
13:10
Request for Service: Play Area Issues
12:52
Request for Service: Grass Cutting
12:50
Request for Service: Grass Cutting
12:44
Request for Service: Pothole
11:12
Request for Service: Pothole
11:11

Top Digital Transactions

Request for Service: Pothole
64
Request for Service: Tree or Shrub
63
Request for Service: Street Lights
21
Request for Service: Utility Works and Manhole Covers
14
Request for Service: Tree or Shrub
13
Request for Service: Grass Cutting
11
Request for Service: Highway Condition
11
Request for Service: Highways Drainage
11
Request for Service: Permanent Traffic Signals/Road Crossings
10
Request for Service: Vegetation
8
Request for Service: Footway Defect
8
Request for Service: Fly Tipping
7
Request for Service: Road Signs and Markings
7
Request for Service: Vegetation or Weeds
6
Request for Service: Play Area Issues
4
Request for Service: Parking Equipment
3
Request for Service: Highway Improvements
2
Request for Service: Signs
2
Request for Service: Street Nameplate
2
Request for Service: Road Safety
2
Request for Service: Litter Bin
2
Request for Service: Bridge, Subway or Culvert
2
Request for Service: Temporary Traffic Signals
2
Request for Service: Dog Waste Bin
2
Request for Service: Surface Defect
1
Request for Service: Bollards
1
Request for Service: Barrier/Bollard
1
Request for Service: Gates/Stiles
1
Request for Service: Obstruction
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 02/05/2017 to 31/05/2017.
Total requests raised 588

Channel

Channel
#
%
Web
263
44.73%
Telephone Call
250
42.52%
Email
47
7.99%
Fix My Street
19
3.23%
Internal Staff Message
5
0.85%
Face To Face
3
0.51%

Type of Request

Enquiry
#
%
Tree or Shrub (Countryside)
112
19.05%
Pothole (Highways)
96
16.33%
Highways Drainage (Highways)
43
7.31%
Tree or Shrub (Highways)
43
7.31%
Street Lights (Electrical)
33
5.61%
Utility Works and Manhole Covers (Streetworks)
33
5.61%
Highway Condition (Assets)
31
5.27%
Grass Cutting (Countryside)
25
4.25%
Road Safety
20
3.40%
Footway Defect (Highways)
18
3.06%
Road Signs and Markings
18
3.06%
Permanent Traffic Signals/Road Crossings
17
2.89%
Vegetation (Rights Of Way)
14
2.38%
Fly Tipping (Rights Of Way)
13
2.21%
Vegetation or Weeds (Countryside)
10
1.70%
Highway Improvements (Highways)
9
1.53%
Play Area Issues (Countryside)
9
1.53%
Open Space Structures (Countryside)
5
0.85%
Street Nameplate
4
0.68%
Dog Waste Bin (Countryside)
3
0.51%
Litter Bin (Countryside)
3
0.51%
Parking Equipment (Council Car Park)
3
0.51%
Signs (Rights Of Way)
3
0.51%
Tree or Shrub (Rights Of Way)
3
0.51%
Vehicle Access (Assets)
3
0.51%
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