West Berkshire Council

Service Dashboard


Live figures for the number of digital services used on our service website from 25/10/2017 to 22/11/2017.
2035 total : 70.17 per day

Latest Digital Transactions

22/11/2017

21/11/2017

Request for Service: Street Lights
21:44
Request for Service: Road Signs and Markings
21:03
Request for Service: Utility Works and Manhole Covers
19:33
Request for Service: Utility Works and Manhole Covers
18:55
Request for Service: Vegetation or Weeds
18:47
Request for Service: Utility Works and Manhole Covers
15:48
Request for Service: Poor Parking
15:29
Request for Service: Highways Drainage
14:31
Request for Service: Utility Works and Manhole Covers
14:03
Request for Service: Road Signs and Markings
13:44
Request for Service: Dog Waste Bin
11:38
Request for Service: Bridge, Subway or Culvert
09:44
Request for Service: Pothole
09:37
Request for Service: Pothole
09:08
Request for Service: Utility Works and Manhole Covers
09:00
Request for Service: Poor Parking
08:47
Request for Service: Street Lights
08:30

20/11/2017

Request for Service: Street Lights
22:45
Request for Service: Pothole
22:12
Request for Service: Utility Works and Manhole Covers
21:26
Request for Service: Tree or Shrub
20:33
Request for Service: Street Lights
20:25
Request for Service: Tree or Shrub
19:54
Request for Service: Utility Works and Manhole Covers
19:31
Request for Service: Tree or Shrub
15:35
Request for Service: Street Lights
15:04
Request for Service: Street Lights
13:55
Request for Service: Tree or Shrub
12:16
Request for Service: Poor Parking
11:27
Request for Service: Fly Tipping
09:17
Request for Service: Tree or Shrub
09:15
Request for Service: Pothole
09:03
Request for Service: Utility Works and Manhole Covers
08:39

Top Digital Transactions

Request for Service: Street Lights
38
Request for Service: Pothole
35
Request for Service: Utility Works and Manhole Covers
33
Request for Service: Tree or Shrub
27
Request for Service: Fly Tipping
22
Request for Service: Road Signs and Markings
20
Request for Service: Poor Parking
17
Request for Service: Litter Bin
15
Request for Service: Highways Drainage
12
Request for Service: Highway Condition
12
Request for Service: Vegetation or Weeds
10
Request for Service: Road Safety
9
Request for Service: Tree or Shrub
7
Request for Service: Permanent Traffic Signals/Road Crossings
7
Request for Service: Obstruction
5
Request for Service: Grass Cutting
5
Request for Service: Vegetation
5
Request for Service: Lit Signs
5
Request for Service: Signs
5
Request for Service: Footway Defect
4
Request for Service: Dog Waste Bin
3
Request for Service: Highway Improvements
2
Request for Service: Bridge, Subway or Culvert
2
Request for Service: Play Area Issues
2
Request for Service: Gates/Stiles
2
Request for Service: Salt Bin Request
1
Request for Service: Temporary Traffic Signals
1
Request for Service: Flooding
1
Request for Service: Street Nameplate
1
Request for Service: Surface Defect
1
Request for Service: Highway Development Control
1
Request for Service: Bridge, Subway or Culvert
1


Service Requests

Live figures for the number of new requests for service we received about roads, countryside and the environment since 25/10/2017 to 23/11/2017.
Total requests raised 580

Channel

Channel
#
%
Web
298
51.38%
Telephone Call
197
33.97%
Email
60
10.34%
Fix My Street
13
2.24%
Face To Face
11
1.90%

Type of Request

Enquiry
#
%
Utility Works and Manhole Covers (Streetworks)
82
14.14%
Street Lights (Electrical)
61
10.52%
Pothole (Highways)
55
9.48%
Tree or Shrub (Countryside)
52
8.97%
Road Signs and Markings
40
6.90%
Highway Condition (Assets)
35
6.03%
Fly Tipping (Rights Of Way)
26
4.48%
Highways Drainage (Highways)
22
3.79%
Road Safety
21
3.62%
Poor Parking
17
2.93%
Tree or Shrub (Highways)
17
2.93%
Litter Bin (Countryside)
16
2.76%
Vegetation or Weeds (Countryside)
16
2.76%
Permanent Traffic Signals/Road Crossings
15
2.59%
Footway Defect (Highways)
11
1.90%
Grass Cutting (Countryside)
9
1.55%
Highway Improvements (Highways)
8
1.38%
Lit Signs (Electrical)
8
1.38%
Vegetation (Rights Of Way)
8
1.38%
Obstruction (Rights Of Way)
7
1.21%
Play Area Issues (Countryside)
6
1.03%
Signs (Rights Of Way)
6
1.03%
Bridge, Subway or Culvert (Highways)
5
0.86%
Flooding (Highways)
5
0.86%
Uncategorised
5
0.86%
Dog Waste Bin (Countryside)
4
0.69%
Temporary Traffic Signals (Streetworks)
4
0.69%
Gates/Stiles (Rights Of Way)
3
0.52%
Street Nameplate
3
0.52%
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