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Getting help and information

Information and advice, Assessment & Eligibility, How we run our services, Help in a crisis

Getting help and information with social care

West Berkshire Council's Adult Social Care service provides advice, care and support for adults. 

Information and advice service 
If you need information, advice or help please contact the Information and advice service on 01635 503050 (for help out of hours please contact the Emergency Duty Team on 01344 786543). 

Our team of trained Adult Social Care advisors can provide information and advice about the range of social care services available in West Berkshire, including those from the Private and Voluntary sectors. 

Our leaflet pdf icon Adult Social Care Services - How can we help? [1Mb] provides a summary of how we can help.  For further help and information please click in the sections below.


Assessment and eligibility for adult social care

Social Care Information Point
The Social Care Information Point provides details of services, organisations and activities to support adults in West Berkshire to live independently. Search our broad range of local information to give you and your family easy access to support and services in your area.

Information about the management and development of social care services.


Getting help in an emergency
You should always call the emergency services straight away on 999 if you have a serious emergency. However, there are many situations where calling 999 is not appropriate but there are other alternatives that are just as helpful.

Paying for your care, welfare benefits, money advice, and grants.

A form to request Adult Social Care information or advice for yourself, or on behalf of someone else.

Healthwatch is the new independent consumer champion for both health and social care. It exists in two distinct forms - local Healthwatch, at local level, and Healthwatch England, at national level. The aim of local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

Availability Icon For Care
A list of care establishments in West Berkshire and their current status.




This page was created on 23/11/2005 and last updated on 10/11/2011. - Print this page.
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