West Berkshire Council is responsible for maintaining all the adopted roads and footways in the district, with the exception of the M4 Motorway and A34 trunk road Newbury by-pass.
Inspections are carried out on all roads and footways on a routine basis to check for safety defects. These take place at intervals of between 1 week and 6 months depending on the road classification. The Council aims to repair any identified safety defects within 24 hours.
Any other non-safety defects recorded in the routine inspections are prioritised and added to various programmes of work for future repair.
In carrying out its duty to maintain roads in a safe condition, the Council is guided by 'Well Maintained Highways: A Code of Practice for Highway Maintenance Management'. This Code of Practice, and related documents, are accessible on the Roads Codes website run by the UK Roads Liaison Group. A link to their website is available on the right.
The Council's policy for dealing with potholes is set out in a leaflet, which is available as a download on the right.
If you would like to report a defect on the highway (such as potholes, damaged signs, fallen trees, flooding, blocked drains) please complete our Customer Services reporting form. A link 'report a fault or problem' is available on the right or on the home page of the website.
From time to time, some contractors have been known to make door to door calls claiming that they are working for the Council and have a surplus of surfacing material suitable for repairing private drives. The Council can confirm that neither they or their sub-contractors make cold calls. Should you be approached, you are advised to decline any offers and contact the Council by calling our Customer Services team on 01635 519080.